Refund Policy

1. Our 60-Day Money-Back Guarantee

At menfurcex.com, we believe in the quality of ManForceX. Every order is backed by a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a refund within 60 days of the original order date.

2. Eligibility for Refund

To qualify for a refund, you must meet the following criteria:

• Refund request must be submitted within 60 days of your original purchase date.
• You must have purchased ManForceX directly through menfurcex.com or our authorized checkout partner.
• Returns from third-party retailers, marketplaces, or unauthorized sellers are not eligible.
• Bottles (used or unused) must be returned to our fulfillment center; tracking information is required.
• Refunds are issued for the product price only — original shipping fees (if any) are non-refundable.

3. How to Request a Refund

Initiating a refund is straightforward:

1. Contact our support team via email at support@getmanforcex.com or by phone at (888) 614-6249.
2. Provide your order details: order number, full name on the order, and email used at checkout.
3. Receive return instructions: our team will provide a return shipping address and Return Merchandise Authorization (RMA) reference.
4. Ship the bottles back: use a trackable shipping method. Return shipping is the customer's responsibility unless the return is due to our error.
5. Receive your refund: once we receive and verify the return, your refund will be processed within 5-10 business days to the original payment method.

4. Refund Processing Time

• Once your return is received and inspected, refunds are processed within 5-10 business days.
• Depending on your bank or card issuer, the credit may take an additional 3-7 business days to appear on your statement.
• You will receive an email confirmation when your refund has been issued.

5. What Is Refunded

Our 60-day guarantee covers the product price only. The following are NOT refundable:

• Original outbound shipping fees (if applicable)
• Return shipping costs (customer responsibility)
• Customs duties, taxes, or import fees on international orders
• Any third-party purchases (Amazon, eBay, retail stores) — refunds for those must go through that seller

6. Damaged, Defective, or Missing Items

If your order arrives damaged, defective, or with missing items:

• Contact us within 7 days of delivery with photos of the damage and packaging.
• We will arrange a replacement at no additional charge.
• In rare cases where replacement is unavailable, a full refund (including original shipping) will be issued.

7. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, responsibility transfers to the recipient. We recommend:

• Providing a secure shipping address
• Filing a claim with the carrier (USPS, UPS, FedEx) if a package is reported delivered but not received
• Contacting our support team — we will assist with carrier communication where possible, though we cannot guarantee replacement for confirmed deliveries

8. Cancellations

If you wish to cancel an order before it ships:

• Contact us immediately at support@getmanforcex.com or (888) 614-6249.
• Orders are typically processed within 24 hours; cancellation requests received after processing cannot always be honored.
• If the order has already shipped, you may return it under our standard 60-day refund policy.

9. Exchanges

We do not offer direct exchanges. If you wish to switch to a different bundle size, request a refund and place a new order separately.

10. Abuse of Refund Policy

We reserve the right to refuse refunds in cases of suspected fraud, repeated returns from the same customer, or refund requests that fall outside the 60-day window. We may also limit one refund per household at our discretion.

11. International Orders

International orders are eligible for the same 60-day money-back guarantee, but please note:

• Customers are responsible for return shipping costs back to the U.S. fulfillment center.
• Refunds do not include duties, taxes, or customs fees paid at import.
• Return shipping may take 2-4 weeks depending on origin country.

12. Contact Us About Refunds